{"id":798,"date":"2026-06-19T13:21:03","date_gmt":"2026-06-19T11:21:03","guid":{"rendered":"https:\/\/pharma4.ch\/assistance\/"},"modified":"2026-08-26T12:26:30","modified_gmt":"2026-08-26T10:26:30","slug":"assistance","status":"publish","type":"page","link":"https:\/\/pharma4.ch\/fr\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"798\" class=\"elementor elementor-798 elementor-32\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35e05e8 e-con e-atomic-element e-flexbox-base e-35e05e8-a4aa0c5 \" data-id=\"35e05e8\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"35e05e8\" data-e-type=\"e-flexbox\" data-id=\"35e05e8\">\n    <div class=\"elementor-element elementor-element-5c92279 e-con e-atomic-element e-flexbox-base e-5c92279-ef8367f \" data-id=\"5c92279\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5c92279\" data-e-type=\"e-flexbox\" data-id=\"5c92279\">\n    <div class=\"elementor-element elementor-element-861180c e-con e-atomic-element e-flexbox-base e-861180c-3d5cb04 \" data-id=\"861180c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"861180c\" data-e-type=\"e-flexbox\" data-id=\"861180c\">\n    \t\t<div class=\"elementor-element elementor-element-5be359a elementor-widget elementor-widget-heading\" data-id=\"5be359a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assistance <span style=\"color:#1F7EF4\">pharma4<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<p class=\"e-b8d5f8c-4dd3aa2 e-paragraph-base\" data-interaction-id=\"b8d5f8c\" data-e-type=\"widget\" data-id=\"b8d5f8c\">Nos conseillers, techniciens et notre administration sont toujours \u00e0 votre disposition. Depuis 40 ans, DAUF accompagne ses clients.<\/p>\n\t\t<div class=\"elementor-element elementor-element-561759b e-con e-atomic-element e-flexbox-base e-561759b-fd29c28 \" data-id=\"561759b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"561759b\" data-e-type=\"e-flexbox\" data-id=\"561759b\">\n    \t\t\t<h2 data-interaction-id=\"ef1e8a6\" class=\"e-ef1e8a6-cccf310 e-heading-base\" data-e-type=\"widget\" data-id=\"ef1e8a6\">Service de piquet et assistance le week-end et les jours f\u00e9ri\u00e9s<\/h2>\n\t\t\t\t\t<h2 data-interaction-id=\"c9d4022\" class=\"e-c9d4022-4338cb6 e-heading-base\" data-e-type=\"widget\" data-id=\"c9d4022\">+41 91 935 51 47<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-700c9df e-con e-atomic-element e-flexbox-base e-700c9df-596f442 \" data-id=\"700c9df\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"700c9df\" data-e-type=\"e-flexbox\" data-id=\"700c9df\">\n    \t\t\t<h2 data-interaction-id=\"7fce374\" class=\"e-7fce374-ab17b4f accent e-heading-base\" data-e-type=\"widget\" data-id=\"7fce374\">assistance \u00e0 distance<\/h2>\n\t\t\t\t\t<img decoding=\"async\" class=\"e-image-base e-995ae21-9cb13d9\" data-interaction-id=\"995ae21\" data-e-type=\"widget\" data-id=\"995ae21\" id=\"717\" src=\"https:\/\/pharma4.ch\/wp-content\/uploads\/2026\/07\/teamviewer-quicksupport.png\" width=\"400\" height=\"91\" srcset=\"https:\/\/pharma4.ch\/wp-content\/uploads\/2026\/07\/teamviewer-quicksupport.png 400w, https:\/\/pharma4.ch\/wp-content\/uploads\/2026\/07\/teamviewer-quicksupport-300x68.png 300w\" alt=\"\"\/>\t\t<div class=\"elementor-element elementor-element-c5969c7 e-grid e-con-boxed e-con e-parent\" data-id=\"c5969c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cf2fe83 e-con e-atomic-element e-flexbox-base e-cf2fe83-512bae7 \" data-id=\"cf2fe83\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"cf2fe83\" data-e-type=\"e-flexbox\" data-id=\"cf2fe83\">\n    \t\t\t<h2 data-interaction-id=\"78d555c\" class=\"e-78d555c-316ecfc e-heading-base\" data-e-type=\"widget\" data-id=\"78d555c\">Assistance technique<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c7af87 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8c7af87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Lun\u2013Ven :<\/b> <br>08:00 \u2013 12:30 \/ 13:30 \u2013 18:30<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>T\u00e9l\u00e9phone :<\/b> <br>+41 91 985 66 55<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>E-mail :<\/b> <br>helpdesk@dauf.ch<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-e14e23a e-con e-atomic-element e-flexbox-base e-e14e23a-e18b322 \" data-id=\"e14e23a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e14e23a\" data-e-type=\"e-flexbox\" data-id=\"e14e23a\">\n    \t\t\t<h2 data-interaction-id=\"d1fac69\" class=\"e-d1fac69-a4e9b50 e-heading-base\" data-e-type=\"widget\" data-id=\"d1fac69\">Secr\u00e9tariat et administration<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-f396b40 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f396b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Lun\u2013Ven :<\/b> <br>09:00 \u2013 12:30 \/ 13:30 \u2013 18:30<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>T\u00e9l\u00e9phone :<\/b> <br>+41 91 985 66 11<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>E-mail :<\/b> <br>info@dauf.ch<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-349bc7f2 e-con e-atomic-element e-flexbox-base e-349bc7f2-1817105 \" data-id=\"349bc7f2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"349bc7f2\" id=\"demo\" data-e-type=\"e-flexbox\" data-id=\"349bc7f2\">\n    <div class=\"elementor-element elementor-element-7050918d e-con e-atomic-element e-flexbox-base e-7050918d-2cae32e \" data-id=\"7050918d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7050918d\" data-e-type=\"e-flexbox\" data-id=\"7050918d\">\n    <div class=\"elementor-element elementor-element-2045bb94 e-con e-atomic-element e-flexbox-base e-2045bb94-b4a6854 \" data-id=\"2045bb94\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2045bb94\" data-e-type=\"e-flexbox\" data-id=\"2045bb94\">\n    \t\t\t<h2 data-interaction-id=\"27169a08\" class=\"e-27169a08-1004110 accent e-heading-base\" data-e-type=\"widget\" data-id=\"27169a08\">contactez-nous<\/h2>\n\t\t\t\t\t<h2 data-interaction-id=\"3fe66685\" class=\"e-3fe66685-7e30c7b titolo-small e-heading-base\" data-e-type=\"widget\" data-id=\"3fe66685\">Parlez-nous de vos besoins !<\/h2>\n\t\t\t\t\t<p class=\"text e-6d4bfeff-1b57d0a e-paragraph-base\" data-interaction-id=\"6d4bfeff\" data-e-type=\"widget\" data-id=\"6d4bfeff\">N\u2019h\u00e9sitez pas \u00e0 nous contacter ! Notre service client\u00e8le est toujours \u00e0 votre enti\u00e8re disposition. Faites-nous part de vos besoins : notre \u00e9quipe vous montrera comment pharma4 peut simplifier votre gestion quotidienne.<\/p>\n\t\t<div class=\"elementor-element elementor-element-499d05cb e-con e-atomic-element e-flexbox-base e-499d05cb-6da78a6 \" data-id=\"499d05cb\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"499d05cb\" data-e-type=\"e-flexbox\" data-id=\"499d05cb\">\n    \t\t\t<div class=\"e-684f4673-ca99dac e-svg-base\" data-interaction-id=\"684f4673\" data-e-type=\"widget\" data-id=\"684f4673\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" style=\"width: 100%; height: 100%; overflow: unset;\" id=\"Livello_2\" data-name=\"Livello 2\" viewBox=\"0 0 317.7 396.4\"><g id=\"Layer_1\" data-name=\"Layer 1\"><g><path d=\"M158.84,0C71.23-.12.12,70.8,0,158.4c-.04,27.36,7,54.27,20.44,78.1,31.91,62.07,118.19,141.55,129.99,152.25l8.41,7.64,8.41-7.64c11.83-10.73,98.52-90.56,130.26-152.71,42.74-76.49,15.39-173.15-61.1-215.89C212.7,6.91,185.99-.03,158.84,0ZM158.84,362.46c-16.63-15.56-35.51-34.52-53.5-54.27-29.79-32.72-56.93-67.5-67.21-92.63-2.69-5.88-4.94-11.94-6.74-18.15-4.02-12.47-6.16-25.47-6.35-38.58,0-73.89,59.9-133.79,133.79-133.79s133.79,59.9,133.79,133.79c-.19,13.1-2.33,26.11-6.34,38.58-1.72,5.99-3.85,11.86-6.4,17.55-10.1,25.17-37.47,60.25-67.5,93.22-18,19.75-36.89,38.73-53.54,54.28Z\"><\/path><path d=\"M158.84,203.79c-35.15,0-63.63-28.5-63.63-63.64,0-35.15,28.5-63.63,63.64-63.63,35.14,0,63.63,28.49,63.63,63.64-.04,35.13-28.51,63.59-63.64,63.64ZM158.84,101.56c-21.31,0-38.59,17.28-38.59,38.59s17.28,38.59,38.59,38.59,38.59-17.28,38.59-38.59c-.03-21.3-17.29-38.56-38.59-38.59Z\"><\/path><\/g><\/g><\/svg><\/div>\t\t\t\t\t<h2 data-interaction-id=\"3a75c950\" class=\"e-3a75c950-c0b9081 e-heading-base\" data-e-type=\"widget\" data-id=\"3a75c950\">Via Figino 6, 6917 <br>Barbengo, Ticino<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-1b135e79 e-con e-atomic-element e-flexbox-base e-1b135e79-c255af6 \" data-id=\"1b135e79\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1b135e79\" data-e-type=\"e-flexbox\" data-id=\"1b135e79\">\n    \t\t\t<div class=\"e-55de9bbf-960ce3a e-svg-base\" data-interaction-id=\"55de9bbf\" data-e-type=\"widget\" data-id=\"55de9bbf\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" style=\"width: 100%; height: 100%; overflow: unset;\" id=\"Livello_2\" data-name=\"Livello 2\" viewBox=\"0 0 453.03 396.4\"><g id=\"Layer_1\" data-name=\"Layer 1\"><path d=\"M382.24,113.26h-56.63v-42.47C325.61,31.76,293.86,0,254.83,0H70.79C31.76,0,0,31.76,0,70.79v127.41c0,38.92,31.56,70.59,70.43,70.79v56.63c0,5.49,3.18,10.49,8.15,12.82,1.91.9,3.95,1.34,6,1.34,3.25,0,6.47-1.12,9.07-3.28l81-67.51h9.39c0,39.03,31.76,70.79,70.79,70.79h44.53l59.69,53.05c2.64,2.35,6,3.58,9.39,3.58,1.97,0,3.94-.4,5.79-1.25,5.09-2.28,8.36-7.34,8.36-12.91v-42.47c38.86-.19,70.43-31.86,70.43-70.79v-84.94c0-39.03-31.76-70.79-70.79-70.79ZM184.04,184.04v56.63h-14.51c-3.32,0-6.52,1.16-9.07,3.28l-61.71,51.44v-40.56c0-7.83-6.33-14.16-14.16-14.16h-13.8c-23.42,0-42.47-19.05-42.47-42.47v-127.41c0-23.42,19.05-42.47,42.47-42.47h184.04c23.42,0,42.47,19.05,42.47,42.47v42.47h-42.47c-39.03,0-70.79,31.76-70.79,70.79ZM424.71,268.99c0,23.42-19.05,42.47-42.47,42.47h-13.8c-7.83,0-14.16,6.33-14.16,14.16v25.11l-40.15-35.68c-2.58-2.31-5.93-3.58-9.4-3.58h-49.91c-23.42,0-42.47-19.05-42.47-42.47v-84.94c0-23.42,19.05-42.47,42.47-42.47h127.41c23.42,0,42.47,19.05,42.47,42.47v84.94Z\"><\/path><\/g><\/svg><\/div>\t\t\t\t\t<h2 data-interaction-id=\"352032f\" class=\"e-352032f-456ea0f e-heading-base\" data-e-type=\"widget\" data-id=\"352032f\">+41 91 985 66 11<br>info@dauf.ch<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-6f155ee7 e-con e-atomic-element e-flexbox-base e-6f155ee7-7062b29 \" data-id=\"6f155ee7\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6f155ee7\" data-e-type=\"e-flexbox\" data-id=\"6f155ee7\">\n    <form class=\"e-con e-atomic-element e-form-base form-state-default e-1b3da15a-d2b4d49 \"\n      data-id=\"1b3da15a\"\n      data-element_type=\"e-form\"\n      data-e-type=\"e-form\"\n      data-interaction-id=\"1b3da15a\"\n      data-interactions=\"null\"\n      x-data=\"eForm1b3da15a\"\n      x-on:submit=\"submit\"      aria-label=\"Formulaire\"\n      data-form-name=\"Formulaire\"\n            toolname=\"formulaire_1b3da15a\"\n      tooldescription=\"Submit&#x20;the&#x20;Formulaire&#x20;form&#x20;with&#x20;the&#x20;provided&#x20;field&#x20;values.\">\n    \t\t\t<input \n\tid=e-form-input-290117e\n\tname=e-form-input-290117e\n\tclass=\"e-1a1a40e5-a110867 e-form-input-base\"\n\ttype=\"text\"\n\tdata-interaction-id=\"1a1a40e5\"\n\tdata-e-type=\"widget\" data-id=\"1a1a40e5\" \n\t\n\tplaceholder=Pr&#x00E9;nom&#x20;\n\trequired\n\t\n\tautocomplete=on\n\/>\n\t\t\t\t\t<input \n\tid=e-form-input-ec47a59\n\tname=e-form-input-ec47a59\n\tclass=\"e-29c44890-fb17821 e-29c44890-fb17821 e-form-input-base\"\n\ttype=\"text\"\n\tdata-interaction-id=\"29c44890\"\n\tdata-e-type=\"widget\" data-id=\"29c44890\" \n\t\n\tplaceholder=Nom\n\trequired\n\t\n\tautocomplete=on\n\/>\n\t\t\t\t\t<input \n\tid=e-form-input-b972702\n\tname=e-form-input-b972702\n\tclass=\"e-5a25a26b-d61ee0f e-form-input-base\"\n\ttype=\"email\"\n\tdata-interaction-id=\"5a25a26b\"\n\tdata-e-type=\"widget\" data-id=\"5a25a26b\" \n\t\n\tplaceholder=your&#x40;mail.com\n\t\n\t\n\tautocomplete=email\n\/>\n\t\t\t\t\t<textarea\t\n\tid=e-form-textarea-7404a13\n\tname=e-form-textarea-7404a13\n\tclass=\"e-2798912a-aa19b3a e-form-textarea-base\"\n\tdata-interaction-id=\"2798912a\"\n\tdata-e-type=\"widget\" data-id=\"2798912a\"\n\t\n\tplaceholder=Votre&#x20;message\n\t\n\t\n\trows=4\n\t\n\t\n\tdata-resizable\n><\/textarea>\n\t\t<div class=\"e-con e-atomic-element e-form-success-message-base message-success \"\n     tabindex=\"-1\"\n     data-id=\"167ed1b4\"\n     data-element_type=\"e-form-success-message\"\n     data-e-type=\"e-form-success-message\"\n     data-interaction-id=\"167ed1b4\"\n     aria-live=\"polite\"\n     >\n    \t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"fd8d897\" data-e-type=\"widget\" data-id=\"fd8d897\">Parfait ! Nous avons bien re\u00e7u votre message.<\/p>\n\t\t\n<\/div>\n<div class=\"e-con e-atomic-element e-form-error-message-base message-error \"\n     tabindex=\"-1\"\n     data-id=\"3b98001d\"\n     data-element_type=\"e-form-error-message\"\n     data-e-type=\"e-form-error-message\"\n     data-interaction-id=\"3b98001d\"\n     role=\"alert\"\n     >\n    \t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"3d11f98b\" data-e-type=\"widget\" data-id=\"3d11f98b\">Nous n\u2019avons pas pu traiter votre demande. Veuillez r\u00e9essayer.<\/p>\n\t\t\n<\/div>\n\t\t\t<div class=\"elementor-element elementor-element-1va2tlf e-con e-atomic-element e-flexbox-base e-b23d3cd-fbeb55b \" data-id=\"1va2tlf\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"b23d3cd\" data-e-type=\"e-flexbox\" data-id=\"1va2tlf\">\n    \t\t\t<h2 data-interaction-id=\"13afadc\" class=\"e-13afadc-ab52ccf e-heading-base\" data-e-type=\"widget\" data-id=\"1poq1pr\">Contactez-nous<\/h2>\n\t\t\n<\/div>\n\n\t\t\n<\/form>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Assistance pharma4 Nos conseillers, techniciens et notre administration sont toujours \u00e0 votre disposition. Depuis 40 ans, DAUF accompagne ses clients. Service de piquet et assistance le week-end et les jours f\u00e9ri\u00e9s +41 91 935 51 47 assistance \u00e0 distance Assistance technique Lun\u2013Ven : 08:00 \u2013 12:30 \/ 13:30 \u2013 18:30 T\u00e9l\u00e9phone : +41 91 985 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-798","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/pages\/798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/comments?post=798"}],"version-history":[{"count":3,"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/pages\/798\/revisions"}],"predecessor-version":[{"id":1426,"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/pages\/798\/revisions\/1426"}],"wp:attachment":[{"href":"https:\/\/pharma4.ch\/fr\/wp-json\/wp\/v2\/media?parent=798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}