{"id":796,"date":"2026-06-19T13:21:03","date_gmt":"2026-06-19T11:21:03","guid":{"rendered":"https:\/\/pharma4.ch\/support\/"},"modified":"2026-08-26T12:36:16","modified_gmt":"2026-08-26T10:36:16","slug":"support","status":"publish","type":"page","link":"https:\/\/pharma4.ch\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"796\" class=\"elementor elementor-796 elementor-32\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35e05e8 e-con e-atomic-element e-flexbox-base e-35e05e8-a4aa0c5 \" data-id=\"35e05e8\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"35e05e8\" data-e-type=\"e-flexbox\" data-id=\"35e05e8\">\n    <div class=\"elementor-element elementor-element-5c92279 e-con e-atomic-element e-flexbox-base e-5c92279-ef8367f \" data-id=\"5c92279\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5c92279\" data-e-type=\"e-flexbox\" data-id=\"5c92279\">\n    <div class=\"elementor-element elementor-element-861180c e-con e-atomic-element e-flexbox-base e-861180c-3d5cb04 \" data-id=\"861180c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"861180c\" data-e-type=\"e-flexbox\" data-id=\"861180c\">\n    \t\t<div class=\"elementor-element elementor-element-5be359a elementor-widget elementor-widget-heading\" data-id=\"5be359a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#1F7EF4\">pharma4<\/span> Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<p class=\"e-b8d5f8c-4dd3aa2 e-paragraph-base\" data-interaction-id=\"b8d5f8c\" data-e-type=\"widget\" data-id=\"b8d5f8c\">Our consultants, technicians and administration team are always available to support you. DAUF has been supporting its customers for 40 years.<\/p>\n\t\t<div class=\"elementor-element elementor-element-561759b e-con e-atomic-element e-flexbox-base e-561759b-fd29c28 \" data-id=\"561759b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"561759b\" data-e-type=\"e-flexbox\" data-id=\"561759b\">\n    \t\t\t<h2 data-interaction-id=\"ef1e8a6\" class=\"e-ef1e8a6-cccf310 e-heading-base\" data-e-type=\"widget\" data-id=\"ef1e8a6\">On-call support at weekends and on public holidays<\/h2>\n\t\t\t\t\t<h2 data-interaction-id=\"c9d4022\" class=\"e-c9d4022-4338cb6 e-heading-base\" data-e-type=\"widget\" data-id=\"c9d4022\">+41 91 935 51 47<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-700c9df e-con e-atomic-element e-flexbox-base e-700c9df-596f442 \" data-id=\"700c9df\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"700c9df\" data-e-type=\"e-flexbox\" data-id=\"700c9df\">\n    \t\t\t<h2 data-interaction-id=\"7fce374\" class=\"e-7fce374-ab17b4f accent e-heading-base\" data-e-type=\"widget\" data-id=\"7fce374\">remote support<\/h2>\n\t\t\t\t\t<img decoding=\"async\" class=\"e-image-base e-995ae21-9cb13d9\" data-interaction-id=\"995ae21\" data-e-type=\"widget\" data-id=\"995ae21\" id=\"713\" src=\"https:\/\/pharma4.ch\/wp-content\/uploads\/2026\/07\/teamviewer-quicksupport.png\" width=\"400\" height=\"91\" srcset=\"https:\/\/pharma4.ch\/wp-content\/uploads\/2026\/07\/teamviewer-quicksupport.png 400w, https:\/\/pharma4.ch\/wp-content\/uploads\/2026\/07\/teamviewer-quicksupport-300x68.png 300w\" alt=\"\"\/>\t\t<div class=\"elementor-element elementor-element-c5969c7 e-grid e-con-boxed e-con e-parent\" data-id=\"c5969c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cf2fe83 e-con e-atomic-element e-flexbox-base e-cf2fe83-512bae7 \" data-id=\"cf2fe83\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"cf2fe83\" data-e-type=\"e-flexbox\" data-id=\"cf2fe83\">\n    \t\t\t<h2 data-interaction-id=\"78d555c\" class=\"e-78d555c-316ecfc e-heading-base\" data-e-type=\"widget\" data-id=\"78d555c\">Technical Support<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c7af87 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8c7af87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Mon\u2013Fri:<\/b> <br>08:00 \u2013 12:30 \/ 13:30 \u2013 18:30<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Phone:<\/b> <br>+41 91 985 66 55<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Email:<\/b> <br>helpdesk@dauf.ch<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-e14e23a e-con e-atomic-element e-flexbox-base e-e14e23a-e18b322 \" data-id=\"e14e23a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e14e23a\" data-e-type=\"e-flexbox\" data-id=\"e14e23a\">\n    \t\t\t<h2 data-interaction-id=\"d1fac69\" class=\"e-d1fac69-a4e9b50 e-heading-base\" data-e-type=\"widget\" data-id=\"d1fac69\">Office and administration<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-f396b40 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f396b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Mon\u2013Fri:<\/b> <br>09:00 \u2013 12:30 \/ 13:30 \u2013 18:30<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Phone:<\/b> <br>+41 91 985 66 11<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Email:<\/b> <br>info@dauf.ch<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-349bc7f2 e-con e-atomic-element e-flexbox-base e-349bc7f2-1817105 \" data-id=\"349bc7f2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"349bc7f2\" id=\"demo\" data-e-type=\"e-flexbox\" data-id=\"349bc7f2\">\n    <div class=\"elementor-element elementor-element-7050918d e-con e-atomic-element e-flexbox-base e-7050918d-2cae32e \" data-id=\"7050918d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7050918d\" data-e-type=\"e-flexbox\" data-id=\"7050918d\">\n    <div class=\"elementor-element elementor-element-2045bb94 e-con e-atomic-element e-flexbox-base e-2045bb94-b4a6854 \" data-id=\"2045bb94\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2045bb94\" data-e-type=\"e-flexbox\" data-id=\"2045bb94\">\n    \t\t\t<h2 data-interaction-id=\"27169a08\" class=\"e-27169a08-1004110 accent e-heading-base\" data-e-type=\"widget\" data-id=\"27169a08\">contact us<\/h2>\n\t\t\t\t\t<h2 data-interaction-id=\"3fe66685\" class=\"e-3fe66685-7e30c7b titolo-small e-heading-base\" data-e-type=\"widget\" data-id=\"3fe66685\">Tell us about your needs!<\/h2>\n\t\t\t\t\t<p class=\"text e-6d4bfeff-1b57d0a e-paragraph-base\" data-interaction-id=\"6d4bfeff\" data-e-type=\"widget\" data-id=\"6d4bfeff\">Don\u2019t hesitate to contact us! Our customer service team is always ready to help. Tell us what you need and our team will show you how pharma4 can simplify your day-to-day management.<\/p>\n\t\t<div class=\"elementor-element elementor-element-499d05cb e-con e-atomic-element e-flexbox-base e-499d05cb-6da78a6 \" data-id=\"499d05cb\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"499d05cb\" data-e-type=\"e-flexbox\" data-id=\"499d05cb\">\n    \t\t\t<div class=\"e-684f4673-ca99dac e-svg-base\" data-interaction-id=\"684f4673\" data-e-type=\"widget\" data-id=\"684f4673\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" style=\"width: 100%; height: 100%; overflow: unset;\" id=\"Livello_2\" data-name=\"Livello 2\" viewBox=\"0 0 317.7 396.4\"><g id=\"Layer_1\" data-name=\"Layer 1\"><g><path d=\"M158.84,0C71.23-.12.12,70.8,0,158.4c-.04,27.36,7,54.27,20.44,78.1,31.91,62.07,118.19,141.55,129.99,152.25l8.41,7.64,8.41-7.64c11.83-10.73,98.52-90.56,130.26-152.71,42.74-76.49,15.39-173.15-61.1-215.89C212.7,6.91,185.99-.03,158.84,0ZM158.84,362.46c-16.63-15.56-35.51-34.52-53.5-54.27-29.79-32.72-56.93-67.5-67.21-92.63-2.69-5.88-4.94-11.94-6.74-18.15-4.02-12.47-6.16-25.47-6.35-38.58,0-73.89,59.9-133.79,133.79-133.79s133.79,59.9,133.79,133.79c-.19,13.1-2.33,26.11-6.34,38.58-1.72,5.99-3.85,11.86-6.4,17.55-10.1,25.17-37.47,60.25-67.5,93.22-18,19.75-36.89,38.73-53.54,54.28Z\"><\/path><path d=\"M158.84,203.79c-35.15,0-63.63-28.5-63.63-63.64,0-35.15,28.5-63.63,63.64-63.63,35.14,0,63.63,28.49,63.63,63.64-.04,35.13-28.51,63.59-63.64,63.64ZM158.84,101.56c-21.31,0-38.59,17.28-38.59,38.59s17.28,38.59,38.59,38.59,38.59-17.28,38.59-38.59c-.03-21.3-17.29-38.56-38.59-38.59Z\"><\/path><\/g><\/g><\/svg><\/div>\t\t\t\t\t<h2 data-interaction-id=\"3a75c950\" class=\"e-3a75c950-c0b9081 e-heading-base\" data-e-type=\"widget\" data-id=\"3a75c950\">Via Figino 6, 6917 <br>Barbengo, Ticino<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-1b135e79 e-con e-atomic-element e-flexbox-base e-1b135e79-c255af6 \" data-id=\"1b135e79\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1b135e79\" data-e-type=\"e-flexbox\" data-id=\"1b135e79\">\n    \t\t\t<div class=\"e-55de9bbf-960ce3a e-svg-base\" data-interaction-id=\"55de9bbf\" data-e-type=\"widget\" data-id=\"55de9bbf\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" style=\"width: 100%; height: 100%; overflow: unset;\" id=\"Livello_2\" data-name=\"Livello 2\" viewBox=\"0 0 453.03 396.4\"><g id=\"Layer_1\" data-name=\"Layer 1\"><path d=\"M382.24,113.26h-56.63v-42.47C325.61,31.76,293.86,0,254.83,0H70.79C31.76,0,0,31.76,0,70.79v127.41c0,38.92,31.56,70.59,70.43,70.79v56.63c0,5.49,3.18,10.49,8.15,12.82,1.91.9,3.95,1.34,6,1.34,3.25,0,6.47-1.12,9.07-3.28l81-67.51h9.39c0,39.03,31.76,70.79,70.79,70.79h44.53l59.69,53.05c2.64,2.35,6,3.58,9.39,3.58,1.97,0,3.94-.4,5.79-1.25,5.09-2.28,8.36-7.34,8.36-12.91v-42.47c38.86-.19,70.43-31.86,70.43-70.79v-84.94c0-39.03-31.76-70.79-70.79-70.79ZM184.04,184.04v56.63h-14.51c-3.32,0-6.52,1.16-9.07,3.28l-61.71,51.44v-40.56c0-7.83-6.33-14.16-14.16-14.16h-13.8c-23.42,0-42.47-19.05-42.47-42.47v-127.41c0-23.42,19.05-42.47,42.47-42.47h184.04c23.42,0,42.47,19.05,42.47,42.47v42.47h-42.47c-39.03,0-70.79,31.76-70.79,70.79ZM424.71,268.99c0,23.42-19.05,42.47-42.47,42.47h-13.8c-7.83,0-14.16,6.33-14.16,14.16v25.11l-40.15-35.68c-2.58-2.31-5.93-3.58-9.4-3.58h-49.91c-23.42,0-42.47-19.05-42.47-42.47v-84.94c0-23.42,19.05-42.47,42.47-42.47h127.41c23.42,0,42.47,19.05,42.47,42.47v84.94Z\"><\/path><\/g><\/svg><\/div>\t\t\t\t\t<h2 data-interaction-id=\"352032f\" class=\"e-352032f-456ea0f e-heading-base\" data-e-type=\"widget\" data-id=\"352032f\">+41 91 985 66 11<br>info@dauf.ch<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-6f155ee7 e-con e-atomic-element e-flexbox-base e-6f155ee7-7062b29 \" data-id=\"6f155ee7\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6f155ee7\" data-e-type=\"e-flexbox\" data-id=\"6f155ee7\">\n    <form class=\"e-con e-atomic-element e-form-base form-state-default e-1b3da15a-d2b4d49 \"\n      data-id=\"1b3da15a\"\n      data-element_type=\"e-form\"\n      data-e-type=\"e-form\"\n      data-interaction-id=\"1b3da15a\"\n      data-interactions=\"null\"\n      x-data=\"eForm1b3da15a\"\n      x-on:submit=\"submit\"      aria-label=\"Form\"\n      data-form-name=\"Form\"\n            toolname=\"form_1b3da15a\"\n      tooldescription=\"Submit&#x20;the&#x20;Form&#x20;form&#x20;with&#x20;the&#x20;provided&#x20;field&#x20;values.\">\n    \t\t\t<input \n\tid=e-form-input-290117e\n\tname=e-form-input-290117e\n\tclass=\"e-1a1a40e5-a110867 e-form-input-base\"\n\ttype=\"text\"\n\tdata-interaction-id=\"1a1a40e5\"\n\tdata-e-type=\"widget\" data-id=\"1a1a40e5\" \n\t\n\tplaceholder=First&#x20;name&#x20;\n\trequired\n\t\n\tautocomplete=on\n\/>\n\t\t\t\t\t<input \n\tid=e-form-input-ec47a59\n\tname=e-form-input-ec47a59\n\tclass=\"e-29c44890-fb17821 e-29c44890-fb17821 e-form-input-base\"\n\ttype=\"text\"\n\tdata-interaction-id=\"29c44890\"\n\tdata-e-type=\"widget\" data-id=\"29c44890\" \n\t\n\tplaceholder=Last&#x20;name\n\trequired\n\t\n\tautocomplete=on\n\/>\n\t\t\t\t\t<input \n\tid=e-form-input-b972702\n\tname=e-form-input-b972702\n\tclass=\"e-5a25a26b-d61ee0f e-form-input-base\"\n\ttype=\"email\"\n\tdata-interaction-id=\"5a25a26b\"\n\tdata-e-type=\"widget\" data-id=\"5a25a26b\" \n\t\n\tplaceholder=your&#x40;mail.com\n\t\n\t\n\tautocomplete=email\n\/>\n\t\t\t\t\t<textarea\t\n\tid=e-form-textarea-7404a13\n\tname=e-form-textarea-7404a13\n\tclass=\"e-2798912a-aa19b3a e-form-textarea-base\"\n\tdata-interaction-id=\"2798912a\"\n\tdata-e-type=\"widget\" data-id=\"2798912a\"\n\t\n\tplaceholder=Your&#x20;message\n\t\n\t\n\trows=4\n\t\n\t\n\tdata-resizable\n><\/textarea>\n\t\t<div class=\"e-con e-atomic-element e-form-success-message-base message-success \"\n     tabindex=\"-1\"\n     data-id=\"167ed1b4\"\n     data-element_type=\"e-form-success-message\"\n     data-e-type=\"e-form-success-message\"\n     data-interaction-id=\"167ed1b4\"\n     aria-live=\"polite\"\n     >\n    \t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"fd8d897\" data-e-type=\"widget\" data-id=\"fd8d897\">Great! We\u2019ve received your message.<\/p>\n\t\t\n<\/div>\n<div class=\"e-con e-atomic-element e-form-error-message-base message-error \"\n     tabindex=\"-1\"\n     data-id=\"3b98001d\"\n     data-element_type=\"e-form-error-message\"\n     data-e-type=\"e-form-error-message\"\n     data-interaction-id=\"3b98001d\"\n     role=\"alert\"\n     >\n    \t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"3d11f98b\" data-e-type=\"widget\" data-id=\"3d11f98b\">We couldn\u2019t process your submission. Please try again.<\/p>\n\t\t\n<\/div>\n\t\t\t<div class=\"elementor-element elementor-element-1va2tlf e-con e-atomic-element e-flexbox-base e-b23d3cd-fbeb55b \" data-id=\"1va2tlf\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"b23d3cd\" data-e-type=\"e-flexbox\" data-id=\"1va2tlf\">\n    \t\t\t<h2 data-interaction-id=\"13afadc\" class=\"e-13afadc-ab52ccf e-heading-base\" data-e-type=\"widget\" data-id=\"1poq1pr\">contact us<\/h2>\n\t\t\n<\/div>\n\n\t\t\n<\/form>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>pharma4 Support Our consultants, technicians and administration team are always available to support you. DAUF has been supporting its customers for 40 years. On-call support at weekends and on public holidays +41 91 935 51 47 remote support Technical Support Mon\u2013Fri: 08:00 \u2013 12:30 \/ 13:30 \u2013 18:30 Phone: +41 91 985 66 55 Email: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-796","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/pages\/796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/comments?post=796"}],"version-history":[{"count":1,"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/pages\/796\/revisions"}],"predecessor-version":[{"id":1457,"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/pages\/796\/revisions\/1457"}],"wp:attachment":[{"href":"https:\/\/pharma4.ch\/en\/wp-json\/wp\/v2\/media?parent=796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}